Privacy Policy
Last Updated: 30th March 2025
Welcome to COOMIBEL (Cooperative Miniere de Beni – Lubero). Your privacy is important to us, and we are committed to protecting any personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or engage with our services.
1. Information We Collect
We may collect the following types of information:
✔ Personal Information – Name, email address, phone number, company details, and other contact information when you make an inquiry or place an order.
✔ Transaction Data – Details of your orders, invoices, and payment preferences.
✔ Website Usage Data – Information about how you interact with our website, including IP addresses, browser type, and browsing behavior.
2. How We Use Your Information
COOMIBEL uses your information to:
🔹 Process Orders & Inquiries – To fulfill requests, provide quotes, and deliver minerals to our clients.
🔹 Customer Support – To respond to your inquiries and provide assistance.
🔹 Marketing & Communication – To send updates, promotions, and industry-related news (only if you opt-in).
🔹 Improve Our Services – To enhance user experience and website functionality.
🔹 Legal & Security Purposes – To comply with applicable laws and protect against fraudulent activities.
3. Data Protection & Security
We take strong security measures to protect your personal data from unauthorized access, disclosure, or misuse. These include:
✔ Secure Data Storage – Encrypted databases to safeguard information.
✔ Restricted Access – Only authorized personnel can access sensitive data.
✔ Regular Security Checks – Monitoring for vulnerabilities and threats.
We do not sell, rent, or trade your personal information with third parties.
4. Cookies & Tracking Technologies
COOMIBEL uses cookies to enhance website functionality and user experience. You can manage or disable cookies through your browser settings.
5. Third-Party Links
Our website may contain links to third-party websites. COOMIBEL is not responsible for their privacy practices, and we encourage you to review their policies before sharing any information.
6. Your Rights & Choices
You have the right to:
✅ Access & Update Your Data – Request a copy of the information we hold about you.
✅ Opt-Out of Marketing – Unsubscribe from promotional emails at any time.
✅ Request Data Deletion – Ask us to remove your personal information from our records.
To exercise these rights, please contact us at info@coomibel.com.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
8. Contact Us
For questions about this Privacy Policy or your personal data, please reach out to:
📧 Email: info@coomibel.com
🌍 Website: https://coomibel.com/
COOMIBEL – Your Trusted Global Mineral Supplier.